Appleseed's Reviews
Based on 23 customer reviews and online research, appleseeds.com has a consumer rating of 1.6 out of 5 stars, indicating that most customers are not satisfied with Appleseed's.
5 Stars(2)
0%
4 Stars(1)
0%
3 Stars(1)
0%
2 Stars(1)
0%
1 Star(18)
0%
How would you rate Appleseed's?
Top Reviews
My wife ordered 3 tops, was to large, reordered and those also didn't fit, so She returned the second order [did not reorder] and she paid the freight herself. After they refunded the two orders their charges for freight and the amount that she paid $9.90 = $31.52 that we were out and have nothing in our hands to show for all that money. I will never order or would not recommend anybody to order from this company. They owe us $9.99 refund for freight overcharge, come on BBB stop these companies from ripping people off.
This company that has many complaints operates this way, they offer you a coupon and if you take it you are 'enrolled' in their VIP crap and will be charged monthly until you catch it on your card! I realized that happen to me for years without getting anything in return. I have been paying $14.97 for nothing in exchange.
I will contact my attorney also to see how this happen and how they keep that going for years without my approval. How about we get together and file a class action against the company.
Customer Reviews (23)
Bought a Mother's Day gift. It's June 3. No product and no ship date. Inquired with customer service and no response. Thanks, this has been a great gift. I'll be sure to order from you again next time I have an occasion for someone special. All around a truly terrible experience.
By far the absolute sorriest outfit ever. Do not, Do not order from Appleseed! Ordered May 12,2021. I paid $13.00 to have item shipped for a total of $90.00 for a dress for my Mom. I contacted them 10 days later on the 23rd and they told me they were moving, and i contacted them after another week and they told me it would be 2 more days. I waited another 10 days and called again. When I told them I wanted to cancel they put me on hold and never returned, called back and now I cannot hear them and they hung up, two more times this went on and on where they pretended the phone was disconnecting and I called again and this time they said they could not cancel. They just keep putting me off over and over. They will not cancel and I cannot cancel online.
My mother has bought her clothes her for years and now I am buying them for her. I find this company does not keep up with current trends of marketing. Their discounts and free shipping are misleading to me, yet alone a senior citizen and my mother. You can never get anyone to help on the customer service line. I have had to return 6 pairs of pants because I can not get anyone to help me with fit. I wish Appleseed's website was more user/customer service friendly... also, you need to IMPROVE the website as well!
I'm not happy about the $6.99 return fee after I have ordered several hundred dollars worth of things and this is the only item I've ever tried to return
I keep receiving emails to review a product that they have not managed to send in 2 months. I cannot get an order update status, but I keep getting emails on crap.
I had ordered the top to go with a sweater my grand-daughters had given me for my birthday in early January. The top I ordered was back ordered but never came back in stock. I ordered a different top on March 30, it was back ordered too but it was shipped from New Jersey on April 23rd. It was in the Denver metro area on May 1st, it was then shipped to Montana and then back to Denver. I didn't receive it until Friday May 7th. It took two weeks to get to me once it was shipped. Don't order anything from Appleseeds if you want it for a special occasion, it won't be there in time. It's now May and warmer weather so I won't be wearing the top and sweater until next fall. Very Disappointed:-(
I returned an item using their label on April 8. When I called on May 3 to check on the refund I was told to give them another week. This is very poor service - would not order from them again based on this experience.
I placed my order 11 days ago and the order has not shipped. The website says items will be received in 6-8 business days...well that is not true. If I would have know they would be so slow to ship out items I would not have placed an order. This is my first and last order from Appleseeds. They have lost a customer that spends lots of money shopping for online clothing. Customer service responded to my email and said that items will arrive in 11-14 days. Maybe they should update their website shipping info instead of misleading their customers.
I ordered a dress March 9th and have not received it. Today is April 23rd.
They have mailed a fresh new catalog to my home.
Do u believe I will place another order?
Judy Lawrence
I got sucked in to appleseeds they scammed me for months on my credit card before I noticed so I am furious these people should not be allowed to operate in this way I definitely won't be using this site or any other site linked to it.
NASTY COMPANY
I have bought clothes from Appleseeds for years. I also used to buy from Coldwater Creek until they were no longer in business. Appleseeds' are good clothes at reasonable prices. I don't always like everything I get but there has been no problem returning. I just received a Balmacaan coat and it is lovely, great color, navy and size large. Also I have trouble with updating my computer and so order by phone and always receive the 'percent off' price with the code.
It's easy to order but it's all downhill from there. Wait a month for backorder then they add another month because it's going to take longer. Ordered something else in its place only to see that now the first order did arrive when like it was supposed to but the second-order has been shipped. Tried to call and explain but never got to get a real person to talk with until I ended up being asked for my social security! I don't have an account with them but finally got transferred to the right place. Now I find that they charge to return. Back to Chico's!
Appleseed's Questions & Answers
Reply